• Reviews around tech support (4.73 of 5)

    WiFi Range Extender - 1200Mbps WiFi Repeater Wireless Signal Booster, 2.4 & 5GHz Dual Band WiFi Extender with Gigabit Ethernet Port, Simple Setup.

    • Can't comment on tech support as I haven't had to ask for any
    • It takes only a couple minutes to set up...... didn't need tech support.
    • I called tech support and was connected right away with a technician, Maurice.
    • I did not have to contact tech support; therefore, I could not leave a rating.
    • Even then, if you have any issues the tech support they give is wonderful; very patient with easy to follow instructions
    • Tech support could not get the extender signal strength beyond 10 feet and the suggested to try another model
    • I hate to call the phone number for tech support because they rarely ever speak English which frustrates me even more!
    • Tried to install this device yesterday and needed tech support help
    • Called tech support & found it just needed to be reset
    • Chat agent Connected me to a tech support person who asked to access my
    • so I called tech support and everything was good in a couple of mins.
    • Have had no need to contact tech support but appreciated the tech support card that came in the box.
    • I got a 2nd one because it worked so well, and called tech support to ask if I need to do anything different with a 2nd device
    • I tried tech support and they made it more difficult
    • greatly improved wifi performance when used normally in remote parts of house, very happy with this device, tech support info included, but so easy to set up it wasn't needed.
    • Never could get 'tech support", just recordings.
    • Tech Support answered fairly quickly and had me going fast.
    • Why the tech support has such a bad accent
    • The product never worked and after an attempted set up tech support (surprising extremely helpful person), he asked about the modem and discerned that the black tower modem from Spectrum does not work with any of their devices.
    • Didn’t call tech support
    • No Tech support was needed so did not require a rating.
    • Cant speak of tech support as I didn't need it....yet.
    • Even tried the tech support which was a joke
    • There is a tech support number to call
    • I had an issue on my end and the tech support team there for me answering emails and following back up to make sure things are working properly.
    • No tech support was needed.
    • Tech support wan non existent
    • Tech support was strange inasmuch as she wanted to get access to my computer immediately instead of just walking me through the steps
    • Tech support is terrible spent two hours on two calls in and out of my computer and then tells me some crap about ip conflicts
    • Also, I called tech-support to confirm this and they answered the phone immediately, very courteous and verified that this is the correct method to re-extend
    • I then called Verizon tech support and had them check my
    • My tech support call was a long hold, followed by an invitation to leave a voice mail, which I did.
    • Tech support could not help me get it working properly after an hour on the phone.
    • IP address want any good and no tech support
    • I had an issue with reconnecting to the modem after I moved the repeater around, called tech support, and they quickly helped me out
    • Super easy to setup, so I can't comment on the Tech Support
    • Installed correctly, then called tech support and reinstalled again to be sure
    • Easy set up and most importantly, terrific Free tech support
    • Callback from tech support after useless chat
    • Tech support is terrible spent two hours on two calls in and out of my computer and then tells me some crap about ip conflicts
    • Tech support was awesome
    • I've done everything the "tech support" suggests, but it still doesn't do anything.
    • I called tech support for help
    • Easy set up and most importantly, terrific Free tech support
    • My WiFi went from a unstable (25 to 100 MBit/s) to a very stable