In our case the best outdoor signal was apparently too low to boost and the only tech support recommendation from the manufacturer was to resell the product on eBay.

I did a lot of homework and even calls to tech support before purchasing this unit.

After calling tech support they told me I needed to shield the antenna from other towers to I could direct the antenna closer to the tower I need

I would suggest calling their tech support line before buying

I will not be a returning customer and wouldn't recommend anyone to purchase the equipment unless you are good with the quoted life span of 3-5yrs, from the company as quoted on my call from tech support...

WeBoost tech support was very helpful.

I initially talked to Zack (sic) who gave me an excellent tutorial on RF and installation optimization then some follow up questions with others in Tech Support who were also very knowledgeableIt is important to use the recommended smartphone apps to display the signal strength in your smartphone and to look at the 3G signal, not the 4G,I will add pictures once the house and the installation are complete

OK, I played with this a lot and made several calls to tech support.

I spent over $500 for mediocre results and unhelpful tech support solutions

My tech support people needed to fashion a pole to attach the receiver/bracket to the house

ALL THE ISSUES.I did call tech support to

, Tech support is very helpful.

Tech support told me I would have to fashion one myself

The instructions on this system are very good and the tech support from the company is top notch.

Called tech support, tried moving antenna, could get two green lights, but the internal antenna never improved signal.

Even called tech support and was told that someone will call back

I spent over $500 for mediocre results and unhelpful tech support solutions

I strongly recommend reading the installation instructions multiple times and talking to tech support (in the USA) and extremely knowledgeable

After walking the whole roofline and trying everything that was suggested for installation, we called tech support at We Boost

This confused me so I called the weBoost tech support

Tech support stated the unit was probably being overloaded by other carriers and AT&T signal was too weak.

Band4 was alternating green red (operating at a lower level, but no component damage per the excellent tech support from WeBoost

(Discussed with weBoost tech support and they said that for my situation it would just not do any good

worked well for me and there Tech support is first class.

I probably should've educated myself a bit more before buying it and b) the tech support at weBoost is excellent.

I will contact their tech support on Monday if they have any and see if they can help me out

not happyWe then ran the antenna through the window and over the roof only to find nothing and no improvement!I called tech support only to find out that their (weBoost) products will do nothing to boost a signal when your reading are -99 to -105dBm.

When I called Tech support, the Weboost Tech stated that the device doesn't work with Sprint, and told me to return it.

This did not work any better than the free unit I received from T-Mobile that works in the window

We live in a 'dead cell phone' area.. at least as far as AT&T is concerned

At the time, T-Mobile provided one of the most cost effective 4G LTE network solutions, but in the Trinity River bottom a usable T-Mobile signal was non-existent

The most difficult part of set up was finding the best possible position for the antenna ~ ts trial and error.

Have someone inside the building check the booster unit for the green LED’s.

; therefore, you may not always get all four green LED’s lit.

I studied these things for months and finally got it but dont waste time i assure u this is the real deal

Update; Well the performance went to no pèformance as the unit died completely and has been returned for credit.

Update; Well the performance went to no pèformance as the unit died completely and has been returned for credit.

This did not work any better than the free unit I received from T-Mobile that works in the window

We live in a 'dead cell phone' area.. at least as far as AT&T is concerned

At the time, T-Mobile provided one of the most cost effective 4G LTE network solutions, but in the Trinity River bottom a usable T-Mobile signal was non-existent

The most difficult part of set up was finding the best possible position for the antenna ~ ts trial and error.