• Reviews around service (4.74 of 5)

    Wireless Security Camera System,SMONET 4CH HD Video Security System,4pcs HD Bullet IP Cameras,Support Motion Detection Alarm & Remote View by iOS or Android App,No Hard Drive

    • With SO MANY companies having such horrible costumer service, these guys are a nice change
    • Would highly recommend this camera system and the support services.
    • Had an issue with one of the cameras, great customer service replaced it fast
    • I have bought 4 system for me and my friends , just a small problem with 2 of them but with a very good customer service , they work
    • Update: GREAT customer service
    • Very good service
    • But with this order, I've wanted to write one just because of the great customer service
    • Grace provides fantastic customer service and has already sent me two high gain antenna at no cost
    • Great system customer service is the best.
    • Great Customer service
    • I must say, Smonet has the best costumer service I've dealt with in a long time
    • But again, service was friendly, responsive, and helpful
    • I am truly impressed with these cameras and the great customer service
    • And the service is great too.
    • Nice system for the money and great customer service
    • Good price and great customer service, too
    • Easy installation with amazing customer service
    • Excellent customer service and great product
    • Betty provided great customer service and support.
    • Excellent customer service!!!!
    • If you ever have an issue, you email their customer service, and they always reply within 24 hrs, with helpfuly, courteous, service
    • Great customer service.
    • If Smonet would improve their customer service and fix their phone app, this system would be a great value.
    • Also this seller has a very good customer service - with a very good response time - thats what made me buy from them ,Highly recommend them !!!
    • Also amazing super kind &gentle customer service by Grace
    • Good system for wireless with great customer service.
    • Great produce, great service and easy setup.
    • I couldn`t be more happy with the product and the excellent customer service
    • Video is clear even in the dark, easy to install and good service.
    • Smonet also offers great customer service
    • Overall, I've been very satisfied with the product and more than satisfied by the prompt troubleshooting, replies, and over-the-top service Smonet provides - even to old customers
    • I gave this 4 stars instead of 5 due to a couple things, did not realize you could not hook up more cameras, not their fault,mine but did have done issues and this company provides OUTSTANDING customer service and will do what ever it takes to help fix or replace system.
    • I'm giving this review five stars for working equipment, easy set-up, and great customer service
    • service is good.
    • Best customer service around
    • Prompt customer service, solved questions and instructions for helping set up
    • Betty she get me a very good service
    • We bought this because of the good reviews and apparently great customer service
    • Nice product, good price, and excelent customer service and replacement for the boreken parts
    • great customer service on a camera warrant issue I had.
    • Excellent customer service
    • Customer service - outstanding!
    • Great customer service (provided by Grace Hu) and the product works as expected!
    • Great Customer Service!!
    • Easy to setup and great customer service
    • Poor service response to problem with 3 cameras not working.
    • Great customer service from Betty, and the cameras are going wonderfully.
    • I looked at a lot of different cameras and finally bought these because of the positive customer service and product reviews
    • Easy and excellent customer service!
    • Easy to install, responsive customer service and overall great experience when I had 1 issue, solved the next day
    • The SMONET company also provides great customer service
    • Fantastic customer service which made everything work
    • The company has great customer service and typically replies, via email, within 12hrs
    • Very easy to setup and Smonet has an excellent customer service, Its just that you can reach them after 5:00PM pacific as they operate from china.
    • Thanks again for the great customer service and help if I needed it, very
    • I am super impressed with these cameras and the great customer service
    • I couldn't imagine having to pay for the equipment and the service monthly with a cable company when I can pay a one time fee and get the best customer service ever
    • Fast shipping and excellent customer service
    • They have great customer service
    • Great customer service.
    • I have had excellent customer service, they always responds within a day to answer any question.
    • Great product and great customer services
    • These people are amazing not only is Grace at customer service responsive but incredibly helpful
    • Great product and amazing customer service.
    • Easy to setup very clear picture, fast and great customer service
    • Great product, excellent service.
    • Had some trouble with one camera signal but service was great
    • Best customer service I've seen from a company in a very long time
    • , Wrong....Had to buy New Router for some cameras to work s
    • There is 3 s delay view and can't not be view all 4 concurrently, but that is fine
    • Great camera’s!
    • Am giving 3 stars basically due to this and the limited tech support availability that includes tech support e-mail communications only after 5pm PT (evenings
    • Am giving 3 stars basically due to this and the limited tech support availability that includes tech support e-mail communications only after 5pm PT (evenings