• Reviews around service (4.74 of 5)

    Wireless Video Security System,SMONET 4CH 1080P Wireless Security CCTV Surveillance Systems with 1TB HDD(WIFI NVR Kits)-4pcs 960P Outdoor/Indoor IP Cameras,P2P,65ft Super Night Vision,Easy Remote View

    • Thanks again for the great customer service and help if I needed it, very
    • They have great customer service
    • Customer service - outstanding!
    • Excellent customer service!!!!
    • Also this seller has a very good customer service - with a very good response time - thats what made me buy from them ,Highly recommend them !!!
    • Great customer service from Betty, and the cameras are going wonderfully.
    • Easy to install, responsive customer service and overall great experience when I had 1 issue, solved the next day
    • Video is clear even in the dark, easy to install and good service.
    • Overall, I've been very satisfied with the product and more than satisfied by the prompt troubleshooting, replies, and over-the-top service Smonet provides - even to old customers
    • Fantastic customer service which made everything work
    • Prompt customer service, solved questions and instructions for helping set up
    • Nice system for the money and great customer service
    • If Smonet would improve their customer service and fix their phone app, this system would be a great value.
    • We bought this because of the good reviews and apparently great customer service
    • Very good service
    • Excellent customer service and great product.
    • Had an issue with one of the cameras, great customer service replaced it fast
    • The company has great customer service and typically replies, via email, within 12hrs
    • Excellent customer service
    • Would highly recommend this camera system and the support services.
    • But again, service was friendly, responsive, and helpful
    • I looked at a lot of different cameras and finally bought these because of the positive customer service and product reviews
    • Great Customer Service!!
    • Very easy to setup and Smonet has an excellent customer service, Its just that you can reach them after 5:00PM pacific as they operate from china.
    • Also amazing super kind &gentle customer service by Grace
    • I am super impressed with these cameras and the great customer service
    • I am truly impressed with these cameras and the great customer service
    • Great product, excellent service.
    • Easy installation with amazing customer service
    • Grace provides fantastic customer service and has already sent me two high gain antenna at no cost
    • I'm giving this review five stars for working equipment, easy set-up, and great customer service
    • I couldn't imagine having to pay for the equipment and the service monthly with a cable company when I can pay a one time fee and get the best customer service ever
    • I must say, Smonet has the best costumer service I've dealt with in a long time
    • I have bought 4 system for me and my friends , just a small problem with 2 of them but with a very good customer service , they work
    • I gave this 4 stars instead of 5 due to a couple things, did not realize you could not hook up more cameras, not their fault,mine but did have done issues and this company provides OUTSTANDING customer service and will do what ever it takes to help fix or replace system.
    • Great product and great customer services
    • And the service is great too.
    • With SO MANY companies having such horrible costumer service, these guys are a nice change
    • service is good.
    • Great system customer service is the best.
    • Best customer service around
    • Easy to setup and great customer service
    • Good price and great customer service, too
    • Fast shipping and excellent customer service
    • But with this order, I've wanted to write one just because of the great customer service
    • Great product and amazing customer service.
    • Had some trouble with one camera signal but service was great
    • Easy to setup very clear picture, fast and great customer service
    • The SMONET company also provides great customer service
    • Great customer service.
    • Great customer service (provided by Grace Hu) and the product works as expected!
    • If you ever have an issue, you email their customer service, and they always reply within 24 hrs, with helpfuly, courteous, service
    • Great Customer service
    • I have had excellent customer service, they always responds within a day to answer any question.
    • Poor service response to problem with 3 cameras not working.
    • Easy and excellent customer service!
    • Smonet also offers great customer service
    • Nice product, good price, and excelent customer service and replacement for the boreken parts
    • I couldn`t be more happy with the product and the excellent customer service
    • Betty she get me a very good service
    • These people are amazing not only is Grace at customer service responsive but incredibly helpful
    • Update: GREAT customer service
    • Good system for wireless with great customer service.
    • Great customer service.
    • great customer service on a camera warrant issue I had.
    • Great produce, great service and easy setup.
    • Betty provided great customer service and support.
    • Best customer service I've seen from a company in a very long time
    • , Wrong....Had to buy New Router for some cameras to work s
    • Great camera’s!
    • There is 3 s delay view and can't not be view all 4 concurrently, but that is fine
    • Am giving 3 stars basically due to this and the limited tech support availability that includes tech support e-mail communications only after 5pm PT (evenings
    • Am giving 3 stars basically due to this and the limited tech support availability that includes tech support e-mail communications only after 5pm PT (evenings