• Reviews around customer (5.00 of 5)

    Adapter and Splitter

    • Great customer service from them.
    • If your looking for a great product with a company that is willing to provide superior customer service and stand behind their product then look no further.
    • Kudos to great customer service, even if the product is so good you don't need it, it's good to know its there.
    • I believe a product is as good as its customer service, and the Anker folks are untouchable in terms of excellence
    • Great customer service with Anker!
    • Sometimes a bad product gets through, but superior customer service will always keep me coming back.
    • But good customer service.
    • Great customer service
    • Very excellent customer service
    • Very nice customer support.
    • Very nice customer support.
    • Excellent customer service!
    • Great customer service, I would order from them again without hesitation
    • Here's the thing though, the model number is EXACTLY as pictured, so one can only assumed somewhere down the production line this product got updated, but please DO NOT mislead your customers and get the picture and description updated ASAP!As for my situation if Anker company is reading this, either sent me a replacement of the CORRECT product (if sitll exist) and/or provide a return shipping label for a full refund ASAP!!
    • I like my new charger and appreciate the great customer service.
    • My customers love the fact they can plug in their phone/electronics during their trip.
    • I'm upping the rating to 3 stars because of the awesome customer service, but not going to give a 5-star to falsely skew this particular product.
    • That is great customer service and it will make up for the occasional bad egg
    • I love great customer service sooooo polite and caring made me feel important
    • Great customer service
    • Very good customer service though, definitely made up for short cord
    • always has very good customer server
    • o was contacted by their fabulous customer service they gave me a new one and it works lovely
    • 5 star customer support
    • With their great customer service, I wouldn't hesitate to give their products, with great designs, my confidence.
    • Great customer service!
    • Anker is actually very proactive about making sure their customers are happy, so after a brief phone call they shipped a replacement to me.
    • As always Amazon comes through again with great products and great customer service!
    • Great product and great customer service!!
    • Great customer service
    • Not a good product, but very good customer service.
    • Really good charger and great customer support.
    • The product worked as advertised and a good value......but absolutely incredible customer service
    • Nice customer service but product was not good.
    • Thanks to Customer support team for such a quick turnaround time
    • They have great customer service and it was a pleasure working with them through this issue
    • Outstanding customer service.
    • Anker customer support - amazingly good
    • So definite props to Anker for customer support & service.
    • Happy customer here.
    • Excellent customer service
    • This company has GREAT customer service.
    • Excellent customer service
    • It is so rare for a company to have excellent customer service, but this company sure does.
    • Will with the ankerdirect customer support team turned an unfortunate experience into a fantastic one... anker makes the best charger's I have bought to date and does not lie when they say they stand behind their products 100%
    • Excellent customer service.
    • Great customer service
    • turns out that Anker has pretty good customer service
    • * Update: after seeing my negative review, the company provided me with excellent customer service
    • Awesome customer service!
    • Talk about great customer service
    • What a good customer service
    • If i needed a new charger I would buy this brand again solely on the fact of the excellent customer service and the fact that they stand behind their product.
    • Thank you Anker for the outstanding customer service!!
    • Anker has a really good customer service, they always look for the customer satisfaction
    • Great product and terrific customer service!
    • This truly is a bluetooth device par excellence.****UPDATE****The original device I purchased turned out to be defective after the Amazon window of return closed, BUT I was able to get my device replaced directly through Brightech's own customer service/support team.
    • Contacted customer support and refund was given.
    • Great customer service!!
    • Increasing rating based on excellent customer support and working through the issue
    • I give now 4 stars bc the company have an excellent customer service and back their products, but a little more Quality control can be achieved to have a 5 stars
    • Thanks for the good customer support, Anker
    • , Anker replaced it for me right away for even a faster one!I have to say they have amazing customer service
    • She provided me with excellent customer service
    • The good news is that Anker has great customer service
    • Looks like Anker has pretty good customer services--I won't hesitate to buy from them again.
    • n’t work
    • Anker found out about the problem I had (I didn't even contact them myself) and sent me some very professional and nice e-mails offering to remedy the situation