• Reviews around customer (4.56 of 5)

    Anker PowerCore 10000, One of The Smallest and Lightest 10000mAh External Batteries, Ultra-Compact Portable Charger, High-Speed Charging Technology Power Bank for iPhone, Samsung Galaxy and More

    • Great customer service.
    • Best customer service ever.
    • What set them apart from the rest was not only the price but the excellent customer service I've experienced previously with Anker
    • Happy customer.
    • Very happy customer and I will be buying another when this one craps out.
    • On top of that a brand that I learned to love because of their top notch customer service
    • It's good to know that Anker stands behind their products with great customer service.
    • I must say that my communication with them has been the best customer service I have ever received
    • I showed them that I’m a loyal customer and sent them screenshots of my 25(yes, twenty five) purchases of different various Anker products in hopes that spending a lot of money on their products and being loyal would earn me a replacement, and the best they could do for me was offer 15% off of the next purchase
    • Always stands behind their products...reliable customer service ..will continue to buy Anker products for years to come
    • I really appreciate the great customer service
    • Excellent customer service (!!!), that alone makes the whole experience so much better
    • I have never had such a quick, easy and pleasant experience dealing with a Customer Support office.
    • What I have experienced with Anker is quality, function and great customer service
    • but for now I have to recognize their EXCELLENT CUSTOMER SERVICE and EXPEDITED REPLY
    • Great customer service.
    • Good customer service.
    • The customer service for this company I'd amazing
    • I love a company that stands 100% behind the products they sell, and will do what's right to make sure you remain a satisfied customer (using their products).I would highly recommend their products and Anker (as a company) and their Excellent customer service.
    • I appreciate good customer service so bumping my review back up to five stars which was my original rating for their product
    • contacted anker for warranty concern. being treated like an untrustworthy customer
    • A great product & fantastic customer service!
    • 2A).Anker had great customer service (had issues, which were quickly resolved)
    • Super customer service!!
    • They deserve every bit of praise for their excellent customer support
    • Impressive customer service
    • They have amazing customer service and great warranties!
    • Superb customer service and the second one works well.
    • Going on the assumption that it was a dud, plus considering the awesome customer service I've received from Anker, I've decided to update my review
    • Superb customer service and the second one works well.
    • I've purchased many Anker products based on the quality (I currently have 3 battery packs for different uses and about 15 charging cords strewn around the house and in my car) and I will continue purchasing on the strength of their customer service and pride in their products
    • That is solid customer service!
    • EXCELLENT customer service
    • —and this kind of customer service is what makes me want to always buy Anker if I can… they delight the customer.
    • Replacement cord arrived in 3 days!Excellent customer support via email
    • works great, excellent customer service!
    • Amazing customer service
    • Upgraded to 5 stars for the hassle free replacement and awesome customer service.
    • I’m more than happy with the purchase and would highly recommend them with the exceptional customer service.
    • Great Customer Service
    • Great customer serviceLight and portable unit
    • Excellent customer service and product quality.
    • Great customer service!
    • Is this great customer service, or what?First Review
    • but if not it does have an 18 month warranty with what I can see good customer service.
    • Excellent customer service
    • It's comapct, affordable and works great--backed by a fantastic customer service!
    • Anyway nobodies perfect and its always nice to see companies who understand that and really own it by offering great customer service
    • Saying this Anker is affordable brand with good guilty products and great customer support .
    • Great customer service
    • Very excellent customer service
    • You alienate half your customers that choose apple over android
    • Anker has earned respect for the quality of their products, as well as for their excellent customer service, and after buying this battery- my first Anker
    • But I must say how refreshing it is to have such good customer service and a company that stands behind its products!!
    • Update: Anker reached out to me and provided amazing and excellent customer service
    • When I contacted Anker they provide excellent customer service.
    • Anker has great and helpful customer service.
    • Customer service extremely responsive and helpful
    • They earned it with their excellent products and excellent customer service
    • anker has phenomenal customer service and extremely good products
    • Not to mention the great customer service!
    • Excellent customer service and a great product
    • A quick replacement was sent, outstanding customer service.
    • Very happy customer and I will be buying another when this one craps out.
    • Great customer service!
    • Even the best products develop faults but it is comforting to know that you have excellent customer service to back up you
    • Thank you so much for your top notch customer service!
    • Excellent customer service!I was very happy with this product when I first purchased it in April, now in August it no longer holds a charge
    • Great customer service.
    • Happy to support a company that takes the time to make sure every customer is satisfied
    • One happy customer now!
    • great customer service.
    • I appreciate their customer support services very much.
    • Great customer service and great product.
    • Great customer service
    • I would definitely purchase and any other one of their products again just based on their amazing customer service
    • Such a shame since it’s past the return window date.*****update*******Anger customer service reached out to me and sent me a replacement charger
    • It's only powering two tiny fans, but I've only had to charge it the first time, and it still shows 4 full battery lights...Happy customer!
    • Truly impressive customer service.
    • They were extremely prompt in addressing the issue with the defective charger - we will be Anker buyers for life because of their great customer service
    • It’s an awesome battery and even better customer service
    • Great product and great customer service
    • The first one I bought worked great at first then would only charge to three bars, so I contacted the company and they sent another one in a matter of days, amazing customer service
    • Great customer service
    • Great customer service!
    • Thank you Anker for your fantastic customer service!
    • Great customer service when I had an issue
    • Great customer service!
    • So nice to have a company that stands by its products and gives such wonderful customer services!
    • But I never have to worry, b/c my Anker PowerCore 10000 keeps my cell phone & other electronic devices going for upto 5 full charges and, or several movies.
    • I purchased this specifically for a day trip knowing my battery might drain b/c of having to use GPS
    • But if you have s phone that had issues holding s charge and that phone begigs to work llikr gstbafe when trying battery is low, you might want to invest in a higher quality power bsnk
    • used t in airports and it worked as described
    • n’t loose it!
    • So this is a good balance between I-won’t-be-angry-when-my-husband-loses-this and actually works super super well.
    • Thank you, M!