The support staff helped me to fix the issues I had, and sent me a replacement, they were on top of the support from beginning to end, and I loved the customer service.

Great products and superior service

Great headphones and excellent customer service!

You cant beat the sound quality and ease of use and also the helpful customer service.

I won't be giving a five star rating because of the initial inconvience but their service is definitely worthy of five stars

So unexpectedly great customer service.

Either way, that's good customer service.

Very good customer service!

Amazing service from amazon delivering within 24 hours

Great customer service from Anker!

EDIT (2018/10/27):It is true that Anker has super awesome customer service

Great customer service, they stopped working but Anker sent me a new pair

Great customer service and returns

Anker has great customer service and quickly replaced my broken pair with a new one and all good now.

Great warranty service, very secure and comfortable.

Great customer service

Great costumer service

It depends what you are looking for, these do a great job for mobility when working out, running errands, listening to podcasts and music.- Great customer service and company backs their products

I got them and grateful for the excellent customer service

Updated:Great customer service

It's light and sounds very good and comes with pretty fine customer service, at the price I'd buy again

Prompt, helpful, and courteous customer service

Great product with an incredible customer service and satisfaction team

The warranty is fantastic and customer service is prompt and helpful

Excellent service.

Excellent service provided by Anker support

Good sound, fine microphone, good customer service

They have great customer service and responds to your comments if you have any problems

Great sound and great service.

Anker, as usual, came through with great customer service to resolve the issue quickly and efficiently, which is why I'm a satisfied customer.

These are good wireless headphones for the price, but better customer service.

Excellent customer service.

great customer service

UPDATED:4 stars bec of great customer service

Amazing customer service.

Great customer service!

Excellent customer service

Great headphones for a great value and awesome customer service!

Great service, I will definitely buy Anker products again.

Appreciate the customer service

they had an amazing customer service

Anker's service is also amazing, every interaction I have had with them has been positive.

Great sound, great price, and if there is a problem great customer service!

Two increased to Four star for excellent Anker service again.

Excellent customer service

Still displeased, but I appreciate their customer service

She provided great customer service and this itself makes a company appreciable

That’s just really great service for a remarkable low price

5 stars for Anker products and especially their great customer service!!

I haven't received them yet but am giving them an additional star for their excellent customer service

But more importantly there warranty service is outstanding with prompt and carring service.

I buy more from them then any other, just quality and great service.

Great customer service.

Great customer service

Also, Anker has excellent customer service.

Increased to 4 stars for the great customer service.

Awesome customer service and appreciate their commitment to make things right.

While Anker shouldn't have to replace all of these customers' headphones, I do have to credit them for having exemplary customer service.

I’ll update again if the replacement pair continues to work well, but overall excellent customer service

Excellent service.

They always soapstone excellent customer service no matter what happens

The company stand behind their products and have top notch customer service

I'm happy with their products but even happier with the prompt hassle free customer service.

Adding two stars for the ease of return and impressive customer service ensuring that I ended up happy

Update:Anker reached out to me and provided a set of "SoundBuds Sport NB10" bluetooth earbuds at no cost, great customer service

I don't know if it's a compatibility issue with my phone or a hardware issue, but I would give the a 5 star if this worked for me.*Update 5-20-2018*Great customer service from Anker read my previous review and contacted me to get me a replacement

Now if you do have a problem Anker has fantastic customer service

Also i wanted to thank the customer care service to help me troubleshoot one of the connection issue

Great service

Great service

I recommend this product as having good quality for the price, but more for the outstanding customer service.

Great customer service!

In conclusion, its downfalls are offset by its very good price point, good build quality (except for what I mentioned), decent sound, and what seems to be some really good customer service (from reading other reviews about different Anker products)

Updated to reflect Anker's great customer service!!!I had an issue with these headphones, and wrote an honest, but negative review, and then starting googling for a replacement.

Great customer service.

Plus these have the added benefit of being covered by Anker's warranty and excellent customer service

It was amazing customer service

UPDATE: Two more stars for Anker's stellar customer service

Really awesome customer service

They have excellent customer service and I would buy this

They work great, i’ve Recommend these to my friends and they love them as well!Great customer service - the first ones that’s I received weren’t functioning correctly (couldn’t control volume from the earbuds, had to control it from my cel

But great customer service by Anker, they sent me a new set within a couple days, no cost to me

It is difficult to stay upset once you get good customer service like

Prompt and great customer service from Anker!

AMAZING CUSTOMER SERVICE AND COMPANY

Excellent customer service

Good product and great customer service.

Great customer service

Excellent customer service.

Anker has great customer service as well

I contacted support, they sent out a replacement set, no hassles, overall a good customer service

Great customer service!

I'll give Anker 5 stars for awesome customer service but 4 stars for the product.

The great costumer service sent me a new model of this headphones

What makes Anker products truly unique, however, is their great customer service

Time will tell if these will hold up, or if the first set was just a dud--I would rather have not had the first set suddenly fail--but so far, these seem to be a great value for the money considering the great warranty service.

Anker is worth 5 stars, because of the excellent service.

Great product and amazing customer service.

I have used jaybird’s for the longest time and I have enjoyed them until they finally die on me

WITHOUT an equalizer to compensate for the tinny and flat sound characteristic of many low end earbuds, the S's are shrill, the SH's distort, and the T's are piercing

Wow...I’m impressed

decent but not as loud as I like it.