During the clone the software reported two bad sectors on the source drive -- I expected this, it was the reason for the swap -- though it reported it as 4,096 errors.

A second call to tech support offered no solution other than to say my source HD had bad sectors

Cloned newer desktop without a problem, but never could get it to clone a 4 year old laptop; always had 16 bad sectors on

It cleaned up the bad sectors that it could and discarded the unrecoverable sectors.

I think a force copy option which skips bad sectors would be a great addition to this suite.

ProFirstly, if your old drive has bad sectors (which is why many of us replace an old drive), this is going to be a NIGHTMARE for you to use

(Deleting the files that had the bad sectors, which I did, may have helped too.

If it runs into bad sectors on the new HDD as in my case, then it simply freezes - the primary reason why I think this software is written by an amateur without implementation of any error-handling's.

Yes, chkdsk, SMART and Diskcheck just ignore/resolve these bad sectors, but this program won't

bad sectors caused the cloning process to fail

One of my drives needed to be replaced due to capacity issues, the other had bad sectors.

but I had a ton of bad sectors on my

If you are attempting to clone an HDD that is having issues, i.e freezing up or has bad sectors, this product will not work.

To even get your OEM HD to attempt to clone from a Lenovo to the new HD, you have to swap the original drive out, place it in the SATA-to-USB and install the new HD (SSD/SSHD) in the laptop's HD slot, boot the software for this program from BIOS and wait 45 minutes to see if your bad sectors will be read or not

I know my hard drive had some bad sectors, so maybe that was the problem.

It cleaned up the bad sectors that it could and discarded the unrecoverable sectors.

Seriously, if it stumbles into bad sectors, then just tell the end-user of an issue, at which time, he/she can choose to abort the

had to get update from dev at apricrn, real nice e-mailed right back, great software , it works wonderful, i'm using with windows 8 pro

Seems to be no way to only clone the 398 gig C: drive and ignore the empty E: drive

If you're going from a smaller drive to a larger drive - make sure to go into advanced options and make adjustments in your OS/Recovery/C drive etc... not hard and everything works fine!!

I was concerned about the fact that the old drive had two logical drives, C: and D:, but the software handled this without a problem and copied over both logical drives with no issue

Worked first try cloning to a Crucial BX100 SSD on an HP Envy 15t quad laptop (Acronis True Image software used).