In addition their customer support is baseless very hard to get hold of someone and when you do it is a foreign call center that takes 15 minutes of spelling out my email address just to get past the first step

With that said, Arlo loses a star for really lame customer support

Contacted customer support to change my credit card number

We have had multiple issues with this camera and the customer support is not good

In addition their customer support is baseless very hard to get hold of someone and when you do it is a foreign call center that takes 15 minutes of spelling out my email address just to get past the first step

The one star review is primarily for the terrible customer support.

I spent weeks online with customer support and got so frustrated with them I stopped answering their emails

Should notify customer support it is out.

Have to buy an after market charger because the Arlo charger has a low ratingI’m also not happy with the 20 Foot detection.