I write tech support.

So frustrated, I called tech support on a weekday afternoon

I am still within the year warranty on the hardware, but that doesn't seem to matter to tech support when I mention it

So frustrated, I called tech support on a weekday afternoon

Then after a power outage, it took support over two months and about 20 some tech support messages along with 2 tech support phone calls (with them taking over my computer to see for themselves on one of the phone calls, maybe should have done that first instead of last?) to finally replace the base station.

I've read through tech support forums saying this is common with the Pro version but not for the original (which I have.)The scheduling software is easy to use.

n’t have this problem, so it isn’t a location issue.

n’t have this problem, so it isn’t a location issue.