But one day the base station got issue and nothing can be connected

The required base stations is ... well funky

Glitches in Internet connectivity (even just momentarily) can shut the base station offline until your base-station and Internet router is restarted

If there is a connectivity problem between the cloud server and your base station, you get no storage.

Base station unreliable

I spent a lot of money on this system and could have been a long-term customer/proponent; if, say, the Base Station was defective, it couldn't have been an undue burden for NETGEAR to replace it for me.2

The system is simple and I am sure if you get a unit that works as it should, it is probably a pretty good product.

cameras arrived didn,t work tech support was awful no help ordered new cameras able to hook them up very poor quality fuzzy etc a very poor product with little tech support returned them for a refund

n’t work at all

The system is simple and I am sure if you get a unit that works as it should, it is probably a pretty good product.

cameras arrived didn,t work tech support was awful no help ordered new cameras able to hook them up very poor quality fuzzy etc a very poor product with little tech support returned them for a refund

n’t work at all