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Customer support blamed the issue on my internet provider
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Also another issue, the delay between the motion detection and the alert is critical
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Third, there is some seriously WRONG programming issues between the Arlo basestation and Arlo's network server.
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Customer support blamed the issue on my internet provider
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(While waiting for this replacement, I switched out the faulty one with the other camera we had and no issues)
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I hoped the issues were sporadic enough that I wouldn't be the one that had an issue.
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The biggest issue is the lag
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Both camears had to be returned to the Arlo company due to hard wear issues , My cameras were showing pink images (Both of them)
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This is definitely an issue between the cameras and the base station OR the app just sucks, which NetGEAR will not admit to either.