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  • Reviews around installation (4.34 of 5)
    ★★★★★
    ★★★★★

    ARRIS SURFboard Gigabit Docsis 3.1 Cable Modem, 10 Gbps Max Speed, Approved for Cox, Spectrum and Xfinity, (SB8200 Frustration Free)

    • Having replaced a SB6141 modem, the installation was easy, and performance is good
    • Installation is easy.
    • Installation with Comcast was easy.
    • I was looking to upgrade an old DOCSIS 3.0 for security reasons and future proof my internet service, including the benefits of IPV6.This modem offered easy setup and installation
    • it works great, installation is easy, and it has given great speed.
    • it works great, installation is easy, and it has given great speed.
    • I am happy with my purchase; albeit a little expensive comparing what you can get in normal time (non-Covod-19), the modem performs well, the installation requires you to work with the Comcast to deactivate your old modem Mac address and input the new Mac address to replace it, but it usually works without much drama
    • The installation was very easy.
    • Installation was easy, though I was surprised I had to go through the pain of calling Comcast to get it activated.
    • Good value and reasonably easy installation other than getting a hold of Comcast technical support to register the new modem, which can be challenging.
    • Very fast installation, high quality
    • Installation was relatively easy.
    • Installation with Comcast was also a breeze.
    • Easy installation, had to call Comcast to provide MAC and serial number
    • The installation wasn't very easy because it doesn't talk to xfinity very well off the bat
    • It would work I short bursts but would quit at random times.
    • The past two weeks I've been back home and performance has been abysmal, under 1 Mb/s in both directions
    • Replaced an older Arris unit that supported 1GB/S in theory, but not by Comcast
    • n’t work
    • Called Amazon and they are sending me another one but don't except used items to work as they are probably associated on a different account
    • Evidently the DHCP doesn't work as you'd expect (i.e. modem is online, connect a router, router asks for and receives an IP address).
    • When I unscrewed the coax and pulled the plug and let sit for an hour and then hooked everything back up everything worked as it should.
    • Called Amazon and they are sending me another one but don't except used items to work as they are probably associated on a different account
    • Evidently the DHCP doesn't work as you'd expect (i.e. modem is online, connect a router, router asks for and receives an IP address).
    • When I unscrewed the coax and pulled the plug and let sit for an hour and then hooked everything back up everything worked as it should.
    • n’t work
    • It would work I short bursts but would quit at random times.