• Reviews around unit (3.48 of 5)

    ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White

    • Took around 15 minutes with tech support to make sure unit was defective.
    • This is compatible and would have been perfect unit for me.
    • The Arris modem may prove to be a good unit, but their customer service is horrible
    • Installation was easy and the unit appears to work as intended
    • Much more concerning is the fact that until the unit stopped working, I never looked closely enough at the item upon receipt to realize I was not shipped the correct unit!
    • So far I can recommend this unit, and if not this one, just get something and quit throwing good money after bad to these cable companies.
    • Great little unit
    • Nice small unit with great capabilities.
    • Nice compact unit
    • I highly recommend this unit
    • I'm currently running 400mbps and this unit is capable of handling that.
    • I decided to replace the item once, but will be switching to a competitor with a better warranty if this unit fails as well
    • Unit died over the weekend.
    • Good unit, did require that I contact the cable company and give them the units info before it would work
    • We probably got a bad unit, but general-reliability doesn't make paying $75 for a broken-in-three-months unit any more cost-effective for us.
    • Highly recommend this unit
    • I'd highly recommend this unit if you don't need 1GBPS download speed
    • The unit ran a little hot but that didn't seem to be a problem.
    • Great unit, awesome wifi range and strength, paired with this ARRIS and BOOM, nothing but pure wifi bliss
    • This modem model is not listed on Cablevision site as one of their compatible units.
    • Good basic unit
    • I was sent an open, defective unit.
    • Does NOT drop connection like my prior unit did.
    • If and when they determined unit was defective and would be replaced under warranty, they would send a replacement in 5 to 10 working days.
    • The unit plugged in and worked
    • Overall, it's a nice unit so far and works nice
    • Overall, it's a nice unit so far and works nice
    • After activation and set up, my WiFi showed immediate improvement over my dead unit and over the Spectrum router.
    • This unit is faster and much more stable than the Comcast rentals which I had to reboot often and they took forever to come up on the system.
    • The problem wasn't the unit, it was due to a splitter being used in my whole home wiring control panel.
    • No access to settings, unit is dead.
    • Not so sure if this one was a bad unit but I am sure it didn't deliver what the manufacturer was promising.
    • great little unit
    • This little guy was great while he lasted, but considering it wasn't 6 months until the issues arised I'd say this unit was absolutely not worth the money for us.
    • We have replaced this unit with a Netgear CM 500 and it works faster than the SB6183 without any stinky smells!!My two cents!
    • excellent modem - works great - sucker that the older version of the one I
    • excellent modem - works great - sucker that the older version of the one I
    • excellent modem - works great - sucker that the older version of the one I
    • n’t had any issues with this modem/router