• Reviews around asus support (3.61 of 5)

    ASUS Gaming Router Tri-bAnd WiFi (Up to 5334 Mbps) For VR & 4K streaming, 1.8GHz Quad-Core processor, Gaming Port, Whole Home Mesh System, & AiProtection Network With 8 x Gigabit LAN ports(GT-AC5300)

    • This router is a complete pile of crap and ASUS support sucks just as bad.
    • ASUS SUPPORT IS TERRIBLE
    • ASUS support is really slow and told me that they couldn't troubleshoot because I'm not using it, in the NA region
    • I've been in touch with ASUS support multiple times and they have no answer
    • I contacted ASUS support and over the course of SIX WEEKS I was bounced between support agents who each gave me a canned 'thank you for contacting asus support!
    • Asus support has been less than worthless.
    • I have tried to work with ASUS support since the first week or two that I purchased this router.
    • ASUS support is really slow and told me that they couldn't troubleshoot because I'm not using it, in the NA region
    • Asus support was willing to help but not very knowledgeable and very quick to pull the RMA trigger saying they have had quite a few calls for it
    • ASUS SUPPORT IS TERRIBLE
    • WORST of all is ASUS support.
    • I also searched and posted 2 separate posts on the Asus support forums and received the same general response
    • Now I will need to contact ASUS support to hopefully replace all of the antennas.
    • I reset the router, tried different firmware versions which I downloaded from the ASUS support site, restored the router to factory settings, verified the 2.4 channel's radio was enabled, and other troubleshooting steps.
    • We have slow internet (8Mb/s)
    • 4 smart TV’s.
    • We have slow internet (8Mb/s)
    • 4 smart TV’s.
    • We have slow internet (8Mb/s)
    • 4 smart TV’s.