-
I have work with ASUS tech support for weeks on these issues
-
Tech support doesn’t answer their phone
-
This product does not do everything they proclaim it does - however - the product is worlds better than the pathetic excuse for tech support ASUS has
-
Tech Support had me to backdate the firmware to older versions
-
Asked for document with step to follow in email from Tech Support , still waiting .5
-
Setup was extremely painful involving a 30 mins call with tech support the technician ultimately concluding that the non-existent 2.4GHz band was due to a defective unit
-
Tech support are pretty good and better than other companies but not perfect.
-
The 68 and the 66 I have had for over 3 or 4 years and not once had to call tech support
-
Tech support are pretty good and better than other companies but not perfect.
-
Tech support are pretty good and better than other companies but not perfect.
-
Tough shi$ was the only response I got out of the 2 tech support agents I spoke with
-
Called tech support and they were all but useless.
-
I called tech support (asus) and we back dated the firmware and it worked for about an hour
-
So I called ASUS tech support and they walked me through all the troubleshooting steps that I had done and then told me the router was
-
26 years of IT background and have never experienced tech support for a product this bad.
-
I reached out to tech support, who have reviewed every setting possible on the device, and now have taken over 3 weeks trying to 'replicate the issue in their lab'.
-
And the replacement router drops VPN users after 1 hour and 45 minutes and again ASUS “tech support” is no help
-
Firmware issues galore and ASUS tech support is clueless.
-
I’ve been banging my head against the wall with their tech support for over a week
-
I am working with Asus tech support to get my port forwarding issue resolved.
-
I spoke to at least 2 service reps and both were very difficult to understand due to ASUS outsourcing their tech support to India
-
The best thing about ASUS is the Tech support is free unlike the other brands
-
The worst part was ASUS Tech Support.
-
Firmware issues galore and ASUS tech support is clueless.
-
We have slow internet (8Mb/s)
-
4 smart TV’s.
