• Reviews around tech support (4.47 of 5)

    ASUS Wireless-AC1700 Dual Band Gigabit Router (Up to 1700 Mbps) with USB 3.0 (RT-ACRH17)

    • I called Asus tech support which was absolutely useless, but the problem was easily addressed with a Google search.
    • so I called tech support
    • AN ASUS PRODUCT IF CARE ABOUT WARRANTY, TECH SUPPORT, OR
    • Tech support wasted an hour of my time, could not fix the issue, wanted to have a "level 5" tech work on the problem, but for a fee.
    • Tech support wasted an hour of my time, could not fix the issue, wanted to have a "level 5" tech work on the problem, but for a fee.
    • I didn't have to call or email tech support or even call my tech person to help me
    • Tech support wasn't helpful
    • I have been using Asus since I was building desktops with their motherboards back in the early 90s, they are an en excellent company that fully understands the need for timely and competent tech support
    • Haven’t had to use the tech support so can’t say
    • I did call ASUS tech support but they wanted me to troubleshoot it even more by sending a log and situational
    • Tech support might have been better if they spoke better English but the rest is great