• Reviews around tech support (3.86 of 5)

    Asus Wireless AC3100 Gigabit Router (RT-AC3100)

    • ASUS tech support offered to fix it
    • Tried tech support and same issue.
    • Tried everything: new printer firmware, new router firmware, new Mac drivers, and hours with ASUS and printer tech support.
    • For a computer/networking company, their tech support is laughably pathetic
    • Repeated attempts to deal with their "tech support" results in every-increasing levels of frustration, as each time they just transfer the question to a different "support person" who then repeats the moronic, inapplicabe, response of the prior support person.
    • After several hours on the phone with Asus tech support they could not identify why both the guest network and the 2.4 Ghz network would broadcast intermittently.
    • For a computer/networking company, their tech support is laughably pathetic