I guess it's some design flaw where the cord connects to the handset or the body

Several times it has fallen off the base causing the phone to be "off the hook".Seems like a design flaw

But a Mute button bug like this is a thoughtless design flaw.

But a Mute button bug like this is a thoughtless design flaw.

I do not believe this is limited to the phone I received, rather it is a design flaw from the outset.

Unfortunately, if the call originates from outside the five programmed area codes, the number shows up as 12-121234567.Here’s another hint

People say, they can't hear us as well as when using our other phones.

Worked as it should.

THe directions for setting up the phone are not easy to follow and volume is not as loud as I would like.