This looks like it's been an issue for years from searching espresso forums

The new grinder I received has an updated adjustment cone with dots at certain measurement points, hopefully they've addressed other issues as well

Update #2: Replacement unit has been working great over the last year, no issues

New users beware of the static issue in your environment that will cause a lot of grounds to stick to the body of the machine

Would look elsewhere until they work out the QA issues

It is a well known issue at this

A lot of other people are having this issue as well which goes to show this is a know QC issue

A few things that bothered me in the beginning: very messy grounds all over due to static (I live in Arizona where it's dry always