After contacting Music Group (The people who do warranty work on them) it took several weeks to get them to understand the the correct drivers were installed

And even more unfortunate - I can't even gauge whether this this is good for an 8 channel piece because upon installation, the drivers are failing to recognize the device

just doesn't have good drivers anymore.

They still don't have a Windows 10 compatible driver.

It's complex stuff, and although they use the same parts and techniques as everyone else, and sell gear for less, Behringer doesn't have the staff to write drivers and really support it