My only complaint is the dials, especially the bottom one, is hard to read and gauge.

Only dislike is dial for setting just for toast is somewhat inconvenient.

My elderly dad says the dials are harder to read than our previous model because the contrast is not good in lower light.

As seniors we find our ability to grip the dials difficult, slippery plus just hard to turn and turn accurately.

Of course you can turn off the unit - by simply turning middle dial to "O" -- what a dope

The bottom dial is very difficult to turn

For toaster-oven level meals or sides, this baby is a gem!The control knobs are really old school, which we like, a dial for heat settings, a dial for function (Toast, Warm, Bake, Broil) and a dial with a spring driven, click-click-click, timer for automatic shut off.

Seems like B&D could have put a little more thought into that.

I do think B&D's decision to use the word convection in the marketing will lead to some unhappy purchasers.

The product looks just as good as in the pictures and would easily complement any kitchen