The second time was after I realized how poor the microphone is at making calls.

, I love the noise cancelling/regulating capability and the sound while listening to music is pretty decent, however the microphone is very crappy, gets a lot of

Microphone is bad, is not as sensitive as excpected given the fact that the short cord does not sit near my mouth, I've been asked to speak up since the mic doest work as expected

This microphone is garbage

Bottom line: great audio/sound, fantastic noise cancelling, terrible microphone

The problem was the microphone.

when these are connected, the microphone is so bad, that siri becomes unable to hear what you are saying.

The microphone is terrible

I hope to find a decent pair of stereo bluetooth earphones with good microphone/call quality one day.

I don't like the microphone: it does not seem like a top of the line mic experience and folks found me somewhat hard to hear on the phone

They didn't fix the issue but was very responsive.******12-01-2016******Terrible microphone.

Microphone picks up way too much ambient noise and I am pretty sure even the audio output quality is reduced for some reason during calls

The microphone is literally useless, unless I am speaking at the top of my lungs I continue to cut out

In fact, the microphone is extremely sensitive

The microphone is apparently bad because people on the other end of calls complain they can't here me

Bluetooth connection worked great (iPhone 7 Plus) - super easy to connect to and worked greatCons:--Microphone picks up tons of background noise (couldn't use for calls because of this)--Noise canceling is not nearly as good as QC20s (won't block out people talking, radio, or TV on full

Microphone noise cancellation.

Where I ran into a problem is that the microphone is too good

As several others have said the microphones actually amplify the background noise instead of blocking it

I also have no problem using the microphone with calls as some folks have said

I have only good feedback from those on the other end of the call, so the microphone is very good also.

MICROPHONE NEEDS WORK.

The electronic noise cancelling works OK but the microphone is terrible, its so

I down graded to one star because the microphone renders this product absolutely useless

The bluetooth connection and sound are fine and noise cancelling works as expected but the microphone is terrible

The microphone is unusable for phone calls; nobody can hear me clearly

However, the microphone is absolute junk.

Low volume sound, terrible microphone, excruciatingly poor connectivity

Bottom line: great audio/sound, fantastic noise cancelling, terrible microphone

Very disappointing considering the iPhone has had great microphone noise for years and these headphones negate all those benefits.

!!!!!!!!DO A SOFTWARE UPDATE IF THE MICROPHONE IS WACK!!!!!!!!!!Please press "yes" if this review was helpful so other people can benefit from the s/w update.******Update 12-07-2016******Thought I should leave this update.

Generally, while walking around, working or doing things in the house the microphone is pretty good.

The biggest issue I have by far however, is the microphone on the QuietControl

My main use case is for long conference calls, and the microphone works great for that

Also, Google Hangouts seems to have some weird issues actually using the microphone.

The microphone issue when making calls is real.

I love Bose, but this one is a failure...for reasons others have sited (soft coating has come away from the solid plastic base on both sides, microphone is useless as it's too much in love with every sound in the

The microphone picks up all the background noise and the person you're talking to gets very annoyed with how loud it is.

‏When contacted by telephone sound is very weak as well as the microphone

The noise cancelation gives the impression that the microphone could be as clear and isolating as the sound heard from ears

Awful microphone.

The noise cancelation gives the impression that the microphone could be as clear and isolating as the sound heard from ears

Forget about answering a call though, the microphone is too noisy for use on the bike

When I purchased these a second time in March of 2017 they came with a newer firmware and the microphone is usable now, although my $70 Plantronics headset transmits my voice more clearly than these $300 headphones.

I can not overlook how terrible the microphone audio sounds

‏When contacted by telephone sound is very weak as well as the microphone

The only reason I didn't give a five star review is because the microphone for phone calls is atrocious

so it does have to be they placed the noise cancelling microphones in the front thus if you have head on wind it will act up and create wind noise

Stay away, the microphone is unusable except in the most ideal situations

But worse yet is the microphone.

The microphone is terrible

The microphone is aweful

The microphone, contrary to what a few people have mentioned, is very clear.

I can confirm that, and furthermore say that the microphone is actively atrocious.

Excellent soundExcellent noise cancellationEasily managedI’m so happy!

Excellent soundExcellent noise cancellationEasily managedI’m so happy!

Also of note, when they broke I contacted Bose and they replaced them for free, no questions asked

these r pricey and when not in your ears they just kinda dangle