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Based on similar comments by others about the Bose 321 system on this web site, this appears to be a significant and relatively frequent problem...maybe even a design flaw
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I concur, the cable jacks want to fall out - but I just bought a better set from Radio Shack and cured that problem
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All in all I would definately reccomend this to anyone with space limitations as well as constructual problems that might limit the possibilities for your home theater system.
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We've tried everything to remedy this problem, including pushing the unit up against the back wall of our entertainment center in order to keep the plugs from falling out.
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The only way to clear the problem is to restart the system.
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I would like Bose to replace it, but after reading the pervasive problems online, I think it's better just not to buy this system at all