Tried Brother tech support, who claimed it must be a firewall issue

Love my BROTHER

I used to have a very good Brother printer and was hopeful this would be an inexpensive way to get a wireless color inkjet, but this is clearly a shoddy product designed to extract as much cash from buyers as possible.

they showed me the chip that Brother puts on the ink so that no other even compatible will EVER work

If its not a genuine Brother, it throws an error code as an unrecognized cartridge

For the record, I've only used genuine, new Brother cartridges

I love my Brother All in One

I remembered that many years ago I had a Brother printer that I liked, so I chose this one after looking at reviews

Regardless, when this puppy dies I won't be getting another Brother.

Amazing affordable reliable brothers printer

The genuine Brother ink is very affordable compared to HP and Epson and it worked great, BUT only for the first 3 months.

It had everything we wanted, and I LOVE Brother!!

I am using "Genuine Brother" products, I even bought and tried an extra just in case it was a fluke-but it will no longer recognize a full ink cartridge and wont print anything.

so good brother printers are my only choice all the others fail in comparison and ink is much cheaper with 4 cartridge printers then the terrible 2 cartridge types

I would really like my old brother back!

Good works pretty brother printer, thank you, Horace

I'm also disappointed that Brother phone and chat support is not at least available for some hours on Saturday, just M-F.

The worst thing is that Brother had never programmed their printers to reject 3rd party cartridges

I honestly feel Brother should owe me damages for this

The Windows XP setup was tricky but I followed Brother's online instructions exactly and it worked on the first try.

Brother denies this they just use the excuse that the do not "guarantee" another ink cartridge

I had forgotten that Brother's were a little more difficult than HP to use

Just wish the touch pad was larger, and like the last Brother (larger, more intuitive)

Not worth the time & hassle calling Brother

PRINTER"This thing is a horrible sick joke Brother has played on its customers

Thank you Brother.

Brother perfected their duplex printing long ago on their laser printers, and now that capability is available on these less expensive inkjet machines

The biggest issue I have is that I'm using GENUINE BROTHER

I have 2 other Brother printers which I love, for simplicity, and ink longevity

Brother has failed to address this issue for years

Brother is dead to me.

Then I ordered a brother ink specifically for this printer and STILL not working

After a few weeks all is fine, everything works great, a typically great Brother Printer

Brother is like a brother to me.. very reliable.

I love brother printers, easy to install and everything.

It will not recognize the brand new genuine brother ink.

It was easy to install (I went to brothers support site and downloaded the latest full driver set for

To scan required using the antiquated Brother utilities, which appeared to have been developed sometime in the Windows NT days

I'm very pleased and highly recommend this Brother MFC-J480DW Wireless Inkjet Color Printer/Fax Machine.

27 B&W PPM is a complete lie

Give this a solid 'B+" in the printing department, an "A" in the space requirement and thus far an "A+" in the use of ink.

In some ways I love it because it's frugal on ink, provides decent B&W and color printing, and the ink is much cheaper than the HP all-in-one it replaced

It easily accepts off-brand cartridges and prints beautifully in color or B&W - sharp, true-to-life colors without leaks or streaks