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Poor product and their customer service is worse
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Fortunately I have not had any other issues requiring customer service
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Terrible customer service, the printer driver will not work on windows
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And customer service is lousy
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Terrible printer and terrible customer service.
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Worst printer and customer service I've ever had.
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Brother's customer service was excellent, once it was determined that it couldn't be repaired they shipped another one to us immediately and the new one works great.
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It always disconnects from my laptop so I can't print and customer service is awful
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Customer service is a joke they just say ohhh soddry
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Fantastic!I had to use the enclosed to load the utilities for the scanner and all the rest of the utilities and to get an icon for the desktop