• Reviews around paper jam (1.16 of 5)

    Brother Wireless All-in-One Inkjet Printer, MFC-J491DW, Multi-Function Color Printer, Duplex Printing, Mobile Printing,Amazon Dash Replenishment Enabled

    • Printer keeps getting paper jams
    • I bought this printer after returning 2 canons that had paper jams constantly.
    • Past Brother printers have been touchy to get access to the rear for clear paper jams.
    • Currently I am having an intermittent paper jam that just does not want to clear
    • Just watch out for paper jams
    • WE HAD ISSUES OF DROPING FROM THE INTERNET, PAPER JAM ,AFTER PAPER JAM.
    • Easy to use printer but loves to say there is a paper jam when there is not one.
    • awful, worked for only a couple of months then said paper jam but there isn't a jam
    • Keeps telling me there is a paper jam when there is none.
    • NO PAPER JAM...will not print
    • When I need to print invoices and shipping vouchers, the printer is often down with this non-existent paper jam
    • About 50 – 60 percent of the time it shows a paper jam even when only 1 page prints and it exits perfectly, yet shows a paper jam
    • When I had a paper jam, I found the displayed instructions to be quite clear.
    • It has continuing paper jams of what little paper it does hold
    • I go through paper jam 90% of the time and is not very useful for us
    • We had a paper jam and it never would resolve itself.
    • Found out from local repair shop that Brother is known for paper jam problems
    • Paper jams every time I try to print anything.
    • know there already was paper jam
    • awful, worked for only a couple of months then said paper jam but there isn't a jam
    • Every few pages it indicates a paper jam even though there is none or it says it's low on paper with plenty of paper left in tray
    • However, this new printer, which cost double what my other printer cost, is constantly hanging up with messages that it is "cleaning" and then it stops and gives a message there is a paper jam
    • Got hung up on "paper jam" and will not reset when all steps are finished, Cannot reset machine.
    • Kept saying there was a "paper jam", but (even though there wasn't one), could get it to clear.
    • Most frustrating is an error that is telling me I have a paper jam or mechanical problem.
    • I have only used it a few times and almost every time some paper jam occurs and even though the instructions provide information on where the paper jam is, it is a waste of my time to constantly open up the whole device to get a paper out
    • this printer is garbage. upon opening and plugging it in, the printer says there is a paper jam error
    • I keep getting the "Unable to Print 50" alert and there isn't even dust stuck in this damn thing, so I have no idea why it keeps saying there's a paper jam
    • If you want to print more than one page, be prepared to block out an hour of time for paper jams.
    • Paper jams when trying to print on both sides, otherwise prints are quick, and beautiful quality!
    • Never had a paper jam.
    • It is really annoying to do this with how many paper jams i have had to
    • There is no paper jam
    • I had a paper jam and it literally shredded the paper.
    • If your tray goes as low as 25 - 30 paper sheets, you will start getting paper jams or printer will not be able to retrieve paper from the tray
    • The ink is still half full (or half empty if your a pessimist) lol, .No paper jams or other problems!
    • The biggest complaint is the paper jam
    • it makes a different sound and it says there is a paper jam and to open the tray when there is no jam
    • Bought from Wamart, worked fine year..now paper jams on photo paper, cannot get it to print
    • This stopped working after a few months and showed a continual paper jam even tough there is none
    • Constantly complains of paper jams when there are no paper jams
    • The slot in the rear is only to clear paper jams.
    • I used to have an HP printer a long time ago and it would have constant paper jams
    • The paper jams regularly, it blows through ink faster than our HP, it freezes halfway through a print and sometimes it refuses to print anything at all
    • When I tried to print some photo cards on my printer with thick card stock printing paper, I kept getting paper jams despite fixing the settings
    • If any setting needs to be changed or paper jammed, all the directions are right on the screen step-by-step.
    • There are no paper jams or anything else
    • worst printer ever owned..show paper jam
    • They had me waste time checking for paper jams, as if that somehow had anything to do with connecting to Wi-Fi
    • Was going back to Brother from my HP which I have used for the last four years without even a paper jam.
    • Loving it as I did with my 2013 model.
    • As usual though, there's too much B.S. with the driver's not working as they are supposed to work
    • Loving it as I did with my 2013 model.
    • As usual though, there's too much B.S. with the driver's not working as they are supposed to work