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Tech support has been fin when you can get through, but the printer continues to not work for one reason or another
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Tech support thus far has been useless.
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Tech support, after a very long wait in queue, was helpful in explaining how to adjust color print quality
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and I have not used tech support for this printer yet
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and the tech guy had no clue bad tech support.... why include this cd rom if not working with windows 10 ????????????
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Tech support is no help with any problems and you will have many of them
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Tech support offered no help
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After 2.5 hours with tech support and still no functioning printer I thanked the person for trying to help me but said I am returning this piece of c--- that has taken up way too much of my time.
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I have not had to contact Tech Support.
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After about two hours with tech support in the Caribbean, they told me to buy a new cord ( standard ploy to get rid of you).
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I have not yet had to use tech support so can't address this
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Had to pay for local tech support person to go to their home.
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Brother's useless tech support only sent links to issues that do not even resemble the problem.
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TECH SUPPORT SAID IT WAS A HARDWARE PROBLEM
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PS Bother tech support was not helpful at all, many hours on hold to have several BAD reps too good reps
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did not contact tech support, worked with amazon instead.
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Had issues with Brother Tech support system which left me unimpressed
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I did not use tech support
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Works perfectly after I spent about 10 minutes on the phone with tech support -- totally worth it.
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i only bought this because it was a good deal ........... beware of tech support...............
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Tech support thus far has been useless.
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NEEDED NO TECH SUPPORT.
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Wifi after the unit kicks me out of it, even tech support wasn't able to help
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Their tech support simply refers you to troubleshooting articles already on their web site that you could find yourself
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Called tech support and the guy told me to put a butter knife in it to remove the paper
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I can not call tech support because I am hard of hearing, and don’t do well with a phone
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The tech support documentation is not great, and I purchased this before realizing how many people are having the same problem.
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n’t believe how good of a value this is
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Small prinjust love this t on features
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The print quality is superb, I did a lot of pictures for Christmas (some of them 8X10’s) and the print quality and color were outstanding.
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n’t believe how good of a value this is
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Small prinjust love this t on features