This product not only works great but has great customer service.

If you put it back at that same angle, it would pop back in, but you wouldn't be able to swivel without it popping back out again.1 star off for build quality, half a star added for good customer service

So cowin has the best customer service I've ever experienced personally

Best thing, Cowin stands behind its products and supports its customers

They have the best customer service

No but neither is the price.. great buy for what you get... great customer service and pride in product by Cowin

The sound is good but the reception needs to be improved.*Update*The seller has great customer service and gave me a code for a new pair.

Great customer service: these headphones sounded excellent but only lasted for about a month

really bad quality, I asked the friendly customer service and I still haven't received an answer for this yet, I'm returning them.3

very good customer service and Jack and others tried very hard to satisfy their customer

So for the best service and customer care, I could give 1 more star for this product with a great customer care

For this reason I am updating my review and rating based on positive customer service

Cowin is an excellent example of excellent customer satisfaction and I will continue trying their other products in the future!

THAT is good customer service, and that is what it's all about

The headphones work well and they come with good customer service.

Thank you Amazon for excellent customer service-even when not asked.

Great customer service on a return after the the 30 day period had already passed

I got a new pair from Cowin free of charge, which is excellent customer service

But Cowin has a timely and caring customer service and response time

Update: good customer service, got updated version, much better

Update: Great customer service

I had some issues with my 1st one, but the company has great customer service and they took care of the problem right away

The COWIN E7 Headphones are a fine product of excellent value and with excellent customer support

Great headphones at a super price, and great Customer Service!!

Product was good, but TERRIBLE CUSTOMER SERVICE

Overall not a happy customer.

Definitely recommend for, at the very least, the stellar customer service.

However, with a great customer service, I would definitely recommend this vendor

they were really worried about the rating they had received, and wanted to satisfy their customer

Excellent customer service great Warrenty super nice fast efficient fix too our problem, very impressed would buy again.

n’t lost connectivity once.

The Cowin E-7 feel more comfortable to my head but not entirely comfortable (I can wear them up to 2-3 hours straight before I feel pain to my ears).They sound terrible not only compared to my Stanton but also compared to my cheap AKG earbuds

Have no problem with cowin E- 7

These E-7's are outstanding