I had attempted 5 times to email them wanting an explanation of why the crash was pilot error and no response.

I made contact with DJI last week who review the repair order and advised me it was pilot error that caused the crash and extensive damage to my Phantom 3.

They are telling me that the craft was damaged by "pilot error" when in fact it stopped working after THEIR software update

Almost allo of the crashes are pilot error not equipment error.

This is the second mid-flight, non pilot error malfunction I have experienced with a DJI product in the last 2 months.

I asked "pilot error" please explain what I did wrong and basically I was told that pay more attention to the battery and return before it automatically returns.

I purchased the P-3+ four months ago and really liked it

I like this drone, good for close video clips and pics haven't used it in a few months would like something with more range

Also, it's pretty fast!I, also, recommend purchasing an additional battery or two for a full afternoon's worth of flying!

n’t work