At least I hope so because the tech support doesn't seem to be up to par anymore.

Drobo must have brought back the crew they had running tech support when the company first started.

So I called tech support

I can't rate the tech support because I've never needed them.

If I had known about the lack of tech support availability and that this thing wasn't rock simple then I might have chose differently

I have received a few "automated messages" from tech support.

n’t disappoint

The switch from my old DroboS was simple enough – make sure the S was healthy, then just move the hard drives over to the

n’t disappoint