They have provided her continued service for over a year and still working.

I applaud their customer service

Excellent customer service...

Update to Review: Initial product had some defects customer service has gone out of their way to make sure I get product works as advertised hence sending me replacement product / refund

Very happy with this product ... and with the remarkably fast service

Excellent custumer service though

Great service and thank you for correcting the issue.

Excellent customer service.

Good quality product, GOOD price & fast service and serves me as expected!

They tend to give quite good service, especially when compared to non-rechargeable batteries of the same size.

I am updating this to reflect the outstanding customer service I am receiving to help resolve the issue

Two of the initial 16 batteries are now also showing a fault and will not charge.(Update) Great customer service.

Excellent customer service.

As described good service

very good, one battery lost its charge and would not hold a charge, the service was great!

Good customer service on their

very good, one battery lost its charge and would not hold a charge, the service was great!

The service was prompt and courteous

I read reviews today and was stunned by how consistent the complaints are (except for the lucky few who apparently had their problem solved) and would like to learn who those who report great service actually worked with so I could feel better about wasting my money.

I am updating my review to 5 stars due to the great customer service.

Great service

One of the reviews for this device talked about good customer service, but the package, and 1 page "User Manual" has no company/support phone numbers, or even web addresses.

Good customer service

I am completely happy and thankful for the great customer service

great and prompt service

Service was fast and easy

It was the best customer service I have ever received from on online company

I'm improving my rating from 3 stars to 4 in consideration of their proactive customer service (5 stars would be not experiencing a failure in the first place).

First, that is some great customer service, and I appreciate they are concerned that the customer did not have a pleasant experience with their product.

I haven't had a chance to test them out, but I have to improve my review based on good customer service.

The best customer service you could ever expect from a seller

Gave it 5 stars because of the great customer service.

Thanks EBL for great service

They have great customer service.

Due to the exceptional customer service provided by EBL, I am raising my review from 2 to 5 stars.

I have a variety of types (AAA, AA, C, D, & 9 V) and a variety of rechargeable brands (Eneloop, SunLabz, Amazon, Tenergy, etc.

And the 9 V adapter broke off when I was pulling out the battery

My Second EBL 906 unit seems to work better on AA and C

I have a variety of types (AAA, AA, C, D, & 9 V) and a variety of rechargeable brands (Eneloop, SunLabz, Amazon, Tenergy, etc.