• Reviews around head (5.00 of 5)

    Epson Expression Photo XP-960 Wireless Color Photo Printer with Scanner and Copier, Amazon Dash Replenishment Enabled

    • I have cleaned the heads and aligned them but photos are still terrible
    • Spend an hour and a half between two phone calls and 4 tech support/return personnel, they have me do the same testing and head cleaning.
    • Last printer was an Epson XP-950, and when print quality started declining and I tried to fix myself unsuccessfully with head cleanings and alignments, I called Epson tech support, went through the process, spent an hour plus having them basically tell me to clean the print head 3 times and if that doesn't solve it...call back tomorrow and do the same thing.
    • Next day, I call, they tell me clean print head blah blah
    • Constant banding issues, ink cartridges that never wanted to align, and a need to clean the heads so frequently that it wasted as much ink as it used for actual printing
    • An option for the flatbed scanner is to scan to an SD (or MS or CF) card, as well as to printer, computer file, or Cloud.
    • and on photo paper, looks about 90% as good as if I had them printed from an outside source.