it did a great job with several pieces of artwork (the color wasn't perfect, but it was okay) and it works well as a compact copy machine, as well

For a 4 in 1 printer it does a good job on pictures, and is terrific printing B&W docs effortlessly via Bluetooth.

does a great job with my dvd's scanning and printing.. it doesn't like the aquiace glossy dvd's but does beautifully on all others

The scan quality is very good, and when you scan photos it does a very good job of cropping the photo properly.

If the tech support did a more thorough job, maybe the problem could've been isolated to a $20 item instead of a $180 item.

This cheaper XP-960 doesn't produce quite as high-quality prints (nor do I expect it to), but it does a very nice job indeed with its six inks (black plus five colors)