Called Epson to check the serial number to be sure this printer was authorized for sale in the United States and covered by Epson's warranty because I was burned by this on a prior order with another seller

After working with Epson it was determined it has a bad print head, also this was not suppose to be sold in the US and therefore the warranty is invalid.

Thus, no warranty and this unit would not qualify for the rebate

After contacting Epson P800 support and dealing with several people I was finally informed that the unit had a hardware issue but the serial number on my printer was not suppose to be sold in the US so Epson would not honor the warranty.

Called Epson when it arrived and was told the warranty on this machine had expired and was not eligible for their 1 year service warranty

I print mostly for my own use, as well as from time to time for some non-profits that I do volunteer work for, so I am a non-professional user.

I print mostly for my own use, as well as from time to time for some non-profits that I do volunteer work for, so I am a non-professional user.