• Reviews around tech support (4.69 of 5)

    Epson WF-2760 All-in-One Wireless Color Printer with Scanner, Copier, Fax, Ethernet, Wi-Fi Direct & NFC, Amazon Dash Replenishment Enabled

    • I called tech support and talked to 3 different people: there is not work around
    • and I couldn't find anyone at AMAZON to help, tried the tech support and left msg(s), no one got back
    • Tech support is an absolute joke.
    • Tech support said two things that are simply not true, but I did what she said and went on
    • I'm not even going to bother with tech support this time, its just getting returned.
    • after several hours with Epson's tech support, their solution was for me to go and buy Epson's Glossy Photo Paper.
    • For $109, it's not worth my time on a phone with tech support, and the effort to mail this POS back to get fixed.
    • Epson outsources their tech support like most tech companies these days who just run through a checklist
    • After failing, I called Epson Tech Support, talked first to a tech support lady, and then to her supervisor
    • Could never get the wireless print feature to work, tech support from overseas couldn't figure it out either
    • I called the tech support person in the Phillipines and got some MIS information that didn't help at all
    • I CALLED TECH SUPPORT AND
    • Tech support is an absolute joke.
    • I was on the phone for almost an hour with tech support and they couldn't help me either.
    • so I closed my tech support case and returned the printer
    • Confirmed with tech support this is a "limitation" of the machine.
    • I emailed tech support asking if this was normal and they directed me to call phone support - without answering my question about whether or not this rate of ink use was normal
    • n’t work :(
    • Decent A-I-O printer and prints well.
    • n’t work :(