• Reviews around firmware update (3.28 of 5)

    Eufy Genie Wi-Fi Smart Speaker with Amazon Alexa, Voice Control and Hands-Free Use, Stream Online Music (Amazon Music, Pandora, Sirius XM), Smart Home Control, AirPlay Compatible, AUX Output, Black

    • Unless a firmware update can fix the issues I've described
    • Since it lights up and responds appropriately, up to a point, either a component has failed or a firmware update has introduced an incompatibility
    • Someone suggested that maybe a firmware update fixed the problem.
    • I opened a ticket and was told that a firmware update would fix the issue, which it did for a time, but another month later, and we're back to slow command acceptance, as well as stuttering by Alexa when responding.
    • The initial firmware update is a pain to update but subsequent updates have been fairly
    • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
    • Almost as good as the real thing but not quite...
    • Alexa does NOT work the same as on an Echo Dot
    • The product itself is excellent, the only reason I'm not giving it 5 stars have to do with Amazon Alexa itself, as its very easy to mis-trigger, it has been falsely triggered multiple times by movie, tv shows or youtube videos, none of them specifically mention the
    • After contacting the company they sent me a new device and they have upgraded the old ones and everything works as it should
    • The only minor quibble I have is that the microphone didn't seem as good as in the echo dot
    • 1 one so far works as it should
    • it only runs on 4Ghz which means when my phone is on my 5G network i have to switch my network and it doesn’t respond as fast as
    • but I would recommend this product as of today.
    • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
    • Almost as good as the real thing but not quite...
    • Alexa does NOT work the same as on an Echo Dot
    • The product itself is excellent, the only reason I'm not giving it 5 stars have to do with Amazon Alexa itself, as its very easy to mis-trigger, it has been falsely triggered multiple times by movie, tv shows or youtube videos, none of them specifically mention the
    • After contacting the company they sent me a new device and they have upgraded the old ones and everything works as it should
    • The only minor quibble I have is that the microphone didn't seem as good as in the echo dot
    • 1 one so far works as it should
    • it only runs on 4Ghz which means when my phone is on my 5G network i have to switch my network and it doesn’t respond as fast as
    • but I would recommend this product as of today.
    • n’t tarnish the Alexa brand for a new user
    • n’t work