They have replaced my camera (that my baby ripped off the wall) and my antenna (that my baby ripped off the screen)

We have to sneak into the nursery to try to fix the connection.-Antenna for monitor is weak and

The first two, the antenna came loose and eventually broke off simply from routinely lifting and lowering of the antenna as intended (and to their, credit eufy was quick to send a replacement monitor, they really are a great customer-oriented company)

unfortunately my son got a hold of it and broke the antenna off and it stopped working.

Our antennae broke, and they helped get us a replacement ASAP

The antennae broke in half after we dropped the monitor while it was extended, but the company was amazing and sent us a new monitor for free

Lasted a little over a year, like others, the antenna broke within a few months

The antenna got broken by someone else, and while it still worked somewhat, we felt like the range had reduced

The antenna is VERY flimsy

Like that the antenna is integral--we used to have Levana monitors and kept breaking off the antenna

The antenna is great for long range, especially while I'm downstairs or in the garage

Our baby broke the antenna and it was so easy to order a replacement

My niece got a hold of our monitor and nearly ripped the antenna right off.

The antenna also doesn't "click" or "snap" to stay fully extended, so with a little bump it would fall down into its folded position

The antenna falling down isn't as big a deal but still is a bummer

We loved our eufy for the first 6 months, then the antenna broke and it's been downhill from there

The antenna broke within a month and was hanging off within 3 months

We loved our eufy for the first 6 months, then the antenna broke and it's been downhill from there

Purchase this some time ago and for the most part it works but the antenna is not great

Con:-The antenna is hard to use and it often falls down

This is perhaps the biggest flaw with the monitor: The flimsy antenna

It will drop for a 1/2 second and reconnect so its not an issue.3) Range of motion in the camera is exactly as they describe, its great and doesnt make any loud noises or anything to wake your baby (not like they can hear anything past the obnoxious blaring white noise machine anyway) :)I have not tried the additional wide angle lens yet as i have not had the need to; maybe when he is a toddler but cant comment on that so far.4

This is due to safety concerns, as well as not wanting to have connection issues during internet outages.-We didn't want to use our phones as the parent console, we preferred to have an actual handheld/separate monitor

I only use the monitor when it’s dark in my daughter’s room (naps or bedtime), and the video quality is not nearly as good as when the lights are on

Really disappointed as it seems to be a superior monitor

This baby monitor is as close to perfect as you will find on the market

Definitely a clear winner here compared to the Infant Optics baby monitor.- Sound - Works as you'd expect

This is disapointing as we can no longer monitor baby as we move from around the house.

n’t degrade

It will drop for a 1/2 second and reconnect so its not an issue.3) Range of motion in the camera is exactly as they describe, its great and doesnt make any loud noises or anything to wake your baby (not like they can hear anything past the obnoxious blaring white noise machine anyway) :)I have not tried the additional wide angle lens yet as i have not had the need to; maybe when he is a toddler but cant comment on that so far.4

This is due to safety concerns, as well as not wanting to have connection issues during internet outages.-We didn't want to use our phones as the parent console, we preferred to have an actual handheld/separate monitor

I only use the monitor when it’s dark in my daughter’s room (naps or bedtime), and the video quality is not nearly as good as when the lights are on

Really disappointed as it seems to be a superior monitor

This baby monitor is as close to perfect as you will find on the market

Definitely a clear winner here compared to the Infant Optics baby monitor.- Sound - Works as you'd expect

This is disapointing as we can no longer monitor baby as we move from around the house.