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Computers & Accessories Tablets

  • Reviews around customer support (4.79 of 5)
    ★★★★★
    ★★★★★

    EZVIZ FULL HD 1080p Outdoor Surveillance System, 4 Weatherproof HD Security Cameras, 4 Channel 1TB DVR Storage, 100ft Night Vision, Customizable Motion Detection

    • Customer support told me they do not sell the DVR by itself.
    • I was about to send the unit back but decided to give customer support a try.
    • I now have one camera that is malfunctioning and contacted customer support via the email
    • Initial setup was pretty stressful, but EZVIZ customer support was sooo patient and helpful.
    • Product is well built but poorly executed through terrible customer support (nobody answers their support number)
    • We contacted EZVIZ customer support right after we found out the cameras were nonfunctional.
    • Customer support tried to help, but was unable to correct the issues
    • Customer support is nice.
    • Customer support did help me to resolve this problem that I had.
    • Would have given 5 stars out of the gate if issue/solution wasidentified/acknowledged on EZVIZ website versus having to contact customer support.
    • They suggested I call customer support which I have not been able to get through so far
    • So I don't have to wait 2 days, then TRY to get through to customer support to get a link or the file sent to me
    • Read the other reviews, it is plagued with playback issues and customer support is basically non exsistant
    • Easy set-up, excellent customer support, great features
    • We'll see if customer support can
    • When I contacted customer support I was told this model is not supported with the cloud service.
    • Called for "Life time free customer support" and got no help
    • Customer support can be reached quickly and they are based in America (5 stars)
    • DO NOT rely on their "customer support" (no one's first language was English)
    • I called customer support because I could not find one online
    • The customer support was top notch and we tried so many different things before we determined it was Ethernet cable
    • Because of this lack of quality customer support, I would recommend another brand of manufacturer...something I will definitely be doing when I buy a replacement camera.
    • The customer support is worse
    • Where the system fails though is in the camera construction and customer support
    • The customer support is worse
    • Then when you call EZWIZ customer support, you'll be listening to awful music for a long time and then disconnected
    • I contacted EZVIZ customer support and was told that they don't sell any replacement
    • Have 4 camera systems, I like this one the best, ez to set up,I like customer support.