Excellent fitbit.

The odds of getting 2 faulty devices in a row is near non-existent, and it shows that fitbit never really fixed these issues despite them claiming to back in fall

Fitbit was great when I replaced it

Love my fitbit!

Fitbit refuses to refund and will only send me replacement watches (which is how I have gone through 6).

Fitbit was defective.

I've been enjoying the Fitbit in my quest to make sure I get in enough steps everyday

Fitbit will only work with you if it's under warranty.

This time Fitbit refused to replace the watch and instead offered my 25% off on a new Fitbit product.

Within a few days they notified me that the damage wasn't covered, my Fitbit had internal damage(at which

Anybody want to a free Fitbit Surge?

Fitbit only refunds your

I went back to the Blaze and now I have the IONIC, which is the BEST Fitbit!!

The first one, Fitbit replaced for no charge, and no hassle (thus why I had a second one).

Ordered this Surge Fitbit for a Christmas gift, on Christmas morn tried all day to sync it, finally call Fitbit Rep, he worked with us trying to get it to sync with no success, he said the Fitbit was defective

i will never buy fitbit again and would not recommend the product.

Fitbit is having several major software issues with this product

2nd Fitbit Surge, First lasted 9 months, band broke.

FitBit will go to the wayside like so many other lackluster technologies of Silicon Valley unless they are determined to make a go of it in real time vs. padding the pockets of rich investors and leadership

Love having a Fitbit and being part of the Fitbit community.

The app is very good, so if you like to integrate with other apps to get a total fitness look, Fitbit works with most fitness apps I've found...just find a different platform.

Great fitbit, love the built in GPS

Fitbit needs to improve the wrist strap to watch face connection.

Every single Fitbit broke or malfunctioned within 6 months

I still recommend Fitbit to others, just not the Surge.

I love Fitbit, but I changed the band on my Fitbit Surge, and I do

EXPOSING THE INTERWORKING OF THE CRAPPY, POORLY MADE, SWEATY, UNCOMFORTABLE FITBIT SURGE

Fitbit sent her a replacement as well, but I didn't spend $400 on trackers just to replace them twice a year.

Fitbit has some work to do on their Bluetooth implementation!Update June 15, 2018

Fitbit was kind enough to send me a replacement

Its saving grace is that FitBit is easy to convince that it is bad and quick to offer a replacement while it is under warranty

Band connector broke and fitbit

Fitbit refuses to refund and will only send me replacement watches (which is how I have gone through 6).

The WORST Fitbit tracker ever

Fitbit made it good and sent me another

Too bad Fitbit hasn't come up with a solution to this problem

If you like biodata, Fitbit definitely has the best app.

I've had a Fitbit before and I loved it, so I was excited to upgrade to the next

My Fitbit has already stopped working right

I have only had this Fitbit for one week & the face has already cracked & I did not hit it or drop it.

Luckily, Fitbit was understanding when the band broke twice in the first year of ownership

Very unhappy with this watch, and Fitbit.

To their credit, Fitbit replaced it hassle-free.

Fitbit has a quality issue with the band

I liked the fitbit features and the ease of use; its just not made well.

The Fitbit seemed to “shock” my wrist from Underneath

Fitbit is complete garbage

My husband loves his Fitbit but I am not so thrilled .

Even though I had already bought a 3rd tracker, the best Fitbit would offer was a 25% discount on yet another tracker.