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Computers & Accessories Tablets

  • Reviews around surge (3.04 of 5)
    ★★★★★
    ★★★★★

    Fitbit Surge Fitness Superwatch, Black, Small (US Version)

    • My Surge worked for about 2 months before a software update turned my watch into a paperweight.
    • Beginning to think that the SURGE is a lemon.
    • Thankfully for Fitbit, that third party exists, otherwise I'd give the Surge a 1-star rating and recommend its purchase
    • My Surge had some battery life issues, however I reported it to Fitbit customer service and received a brand new Surge as a replacement
    • Essentially I could get another surge for $150, which I do not want as 2 fell apart so quickly, or I could downgrade to an inferior model
    • This is my second Surge and I absolutely love it
    • The second Surge failed after 35 days
    • I liked my surge very much for a year.
    • The Surge worked well at the beginning, and the app was also great
    • Google “Surge bitfit configuration problem” and you'll see the problems so many people have had with this product.
    • The Surge worked well at the beginning, and the app was also great
    • Caveat Emptor: the Surge has a known defect with the band
    • I absolutely love my surge, the only drawback is the fact that the band cannot be changed out.
    • The Surge is great, but more so the Fitbit Company is responsive to questions and a problem I had, like companies used to be.
    • I've had a variety of fitness devices and the Surge is by far my favorite.
    • The Surge was difficult to set up but the worst part is it only tracks exercise of any kind intermittently and, since the whole reason I wear a tracker is to track my exercise, I am back to wearing my Alta
    • I'll wake up the next morning and find out that my surge has not fully charged, Frustrating!
    • Customer Support never provided a solution, and after January 4th, Fitbit offered an exchange of this defective Surge for an Ionic
    • EXPOSING THE INTERWORKING OF THE CRAPPY, POORLY MADE, SWEATY, UNCOMFORTABLE FITBIT SURGE
    • The Fitbit factory warranty is only 1 (one) year and it is not enough to protect the Surge, especially since the Surge will rarely fail in the first year
    • Had a Fitbit Surge, dont bother buying one (or other models) the heart rate sensor is off consistently.
    • My Surge worked well when it was syncing with the app and then it just stopped.
    • I absolutely love my Surge, I'd wear it every day if I didn't have to recharge it
    • I love my Fitbit Surge
    • The Surge still works and can be charged
    • My current Surge is the 2nd one I have had in the last 1.5 yearsThe band is now falling apart like the first one (first one which eventually broke)Customer service on the first surge was good (replaced for free)Now they won't do anything about this same defect (warranty does not extend to replacement)The functions of the Surge are nice, but I wouldn't recommend since they fall apart
    • Can't live without it, that being said, 2nd Surge giving me trouble...
    • It's attractive for a sport watch, but compared with my running partners' iWatches and Garmins, the Surge was consistently inconsistent-- both in distance measured and pace
    • I'd recommend the Surge to family & friends.
    • Love the Surge
    • I spoke with Fitbit customer service and they let me know the warranty wont cover another replacement, so I have had two surges in 18 months, both of which fell apart.
    • This was my second Surge and I really love it
    • The Surge worked as advertised for about 5 months
    • Very disappointed because I loved my Surge.
    • More significantly, my first Surge's battery failed within the year
    • As much as I love my Surge there is a serious issue with the longevity of its strap
    • The Surge works well, but the strap broke off when it was about one year old.
    • When my arms started to hurt as soon as I put on the Fitbit Surge, I eventually had to admit that the Surge was causing more health problems than the enjoyment of the devices functions was worth it.
    • I love my fitbit surge, its been more than two years and my watch is still functioning properly.
    • Love love love my Fitbit surge
    • I loved my Surge while it worked.
    • I've had my Surge for about 2.5 years and it still works
    • The Surge is excellent as it incorporates various activities
    • The Surge works well, but the strap broke off when it was about one year old.
    • I like my Fitbit Surge
    • Received a Surge for a birthday present and it worked fine for about a month, but then the battery no longer held a charge.
    • The Surge works well and is very easy to use.
    • Overall I like it and when this band finally breaks I'll probably buy another Surge
    • Not worth the $$s.