I had hard time to sync

I am just about to purchase my second one to replace my first as it is having a hard time holding a charger longer than a day

This product did not even last 6 months before the band started bubbling the battery stoped keeping a charge and now it won’t even sink up to my phone so the time is wrong and I can’t keep track of anything niw.

There is no visible moisture in the screen, but this time, the GPS stopped working and it stopped accurately counting steps (0 miles, but read as 295,000+ steps over 1 hour).

This time Fitbit refused to replace the watch and instead offered my 25% off on a new Fitbit product.

To date, Fit Bit and Amazon have been very good about replacing it, and I have no doubt they may make the same offer, however, three watches, three times it has come apart at the same point, where the band meets the watch face

Support people are very friendly and helpful, but being on my third Surge, I see that it happens every time, its just an issue when

Don't waste your time considering Fitbit!

because I ended up having to buy off brand replacement to fix when it broke the second time.

This time, not only did the band start to bubble after about 7-8 months, but the screens wouldn't swipe any longer and I would have to hard reset the watch just to be able to track my workouts

displays the most accurate times and more importantly, distances

If you are looking for something that is built cheaply, that will break down multiple times, that is very expensive, something that is really a hoax played on unsuspecting consumers who assume, incorrectly, that if it costs a lot it must be good, this is the sports watch you should pick

I wish there were more choices for the time display as I have a hard time seeing the date on the one I use and the other choices don't even come close to usable

Then, about six months ago I had a difficult time getting the screen to swipe

I have compared the chip times of my races and the times registered by the Surge and the Surge times are the most accurate

I had a defective unit the first time which they immediately replaced.

Very difficult to stop the time when finished with exercise, so my timing is not accurate

The next time, they failed miserably

Had tough time setting up time

By late October of 2016 I returned my first watch to the store because it could not maintain proper time, step or mileage

If you don't use it, the sweat, if not cleaned all the time after a workout session, corrodes the connectors over time and you will have a hard time connecting the cable to the watch and you might think that the watch has failed

The only good news is it keeps great time and it was a

Please do not waste your time or money eith this watch or company.

I had a hard time getiing it to stay paired with my phone

The time is wrong, the sync does not work, nothing works.

Very difficult to stop the time when finished with exercise, so my timing is not accurate

this product is great for the year it is under warranty and can be replaced multiple times but not worth the price for all the issuesFyi, the discoloration on the bottom was an unsuccessful attempt to glue it down after this one started bubbling.