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Even though there app gets bad reviews it worked PERFECTLY for me the FIRST time
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I was a bit hesitant at first with this product considering the poor reviews it received over it's native app.
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I wanted to write a review for this product because I almost did not purchase it based on the negative reviews I read here.
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I'm updating my previous (poor) review and as a result, I will be eating crow at the same time
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The camera set up easily once I plugged directly into my wifi router (don't try plugging into a switch) plus, remote access worked great although, I did experience problems losing my connection and then, giving a poor review when I could not fix the problem (until I called tech support
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The app doesn't do much which is why it has bad reviews.
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Changed my review from one star to two after I worked with my cloud camera service to get this working.
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and I have found the Smart Phone App to work well (despite other negative reviews on this feature)
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I am very satisfied at this point for what I could afford and honestly am not sure why there are so many negative reviews.
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I never leave bad reviews