Debating on even considering another purchase from foscam unless they told me it went defective and provided some customer support.

Or maybe through customer support that can use their secret techniques to go around the system they made for normal users for us

Talk about excellent customer support!

wireless setup - needed help from customer support

Thank you, Michelle at customer support!

Excellent picture quality and patient, friendly customer support when you run into problems

The customer support is fantastic

Excellent picture quality and patient, friendly customer support when you run into problems

That is terrible customer support, you finish the calls in queue

The Customer Support should get it fixed in the next release.

Had high hopes for this camera but turned out to be an immense let down (both hardware and customer support).In any case, this will be the last Foscam I buy.

Nice product design, concept, and GUI, but failed wireless integration and failed customer support.

I've been using Foscam cameras for over 4 years and have had ZERO problems with them or their customer support.

And their customer support is really doing a great job to help you setup and also if you need assistance with your R2

Open the case with customer support however they were unable to resolve the issue and didn't offer the replacement either

The camera does not support the faster 802.11n wifi networks (a standard which has been in use for almost 10 years).I tried to reach customer support via email and received no reply

Love it and the customer support

The product did not work right away, however, I called customer support and they were very helpful

very easy to install and excellent customer support .

I'm so frustrated and disappointed!Customer support is a joke

I'm so frustrated and disappointed!Customer support is a joke

The product did not work right away, however, I called customer support and they were very helpful

Customer support is also excellent

Instructions were not 100% accurate but customer support was great.

Contacts customer support

I had one question and email customer support and got an answer back in less than an hour.

Customer support superb

Going to try to contact customer support because it is obvious it is not as advertised.

The manufacturer's customer support suggested I purchase a specialized memory card to resolve the issue

I had a problem with my live feed on different networks and a 5 minute session with customer support was able to fix it easy

Nice product design, concept, and GUI, but failed wireless integration and failed customer support.

And the customer support, should you ever need it, is exceptional!

Customer support is great.

This company perfected customer support.

Had a little issue not getting all features in Chrome browser so contacted Lori in customer support and they got back to me very quickly and said to use IE browser

Customer support is pretty good as well

I spoke with Lyn in customer support who was so helpful and walked me through the easy set up.

Customer support is pretty good as well

Three times I called their customer support and each time I was told a higher level tech would contact me back within a few hours, but they never did

Insert memory card for recording but same can't be set up on mobile device , contact customer support who advise to connect by desktop/laptop but same not work after spending hours on same

Excellent camera and excellent customer support from Chris at Foscam Support!!!

I highly recommend Foscam for their product and for their high level of customer support

I am satisfied with the camera and Foscam customer support was excellent when I needed help setting up my account - Lynn at Foscam customer support was very helpful.

Best of all the customer support is excellent

I recommend Foscam products because their customer support offers excellent assistance!

I recently encountered a problem after doing an upgrade and had to contact customer support

Customer support was fantastic.

Their customer support is very good.

After various emails back and forth with foscam customer support trying to get it up and running again, once obvious that is is

However, when I contacted customer support, they responded swiftly and, communicating only through email, it took less than a week to go through the trouble shooting steps and receive a replacement, for a fault that was most likely caused by me

The camera really does work great and if anything happens, their customer support works even better

Needed customer support and Chris was EXCELLENT ! !

Excellent camera and excellent customer support from Chris at Foscam Support!!!

but Angie from Customer Support fixed all my problems quickly!

Just as described ,clear picture ,just work’s

E-mail functions work nicely too, although trial and error with settings may be required for SMTP TLS and ports

Foscam recently sent me an e-mail stating severe vulnerabilities were discovered on many of their cameras...including the R2.

Just as described ,clear picture ,just work’s