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I ended up emailing them about it, and their fast response and great service truly amazed me
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Great product, great customer service!!!
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I use it for tea and like it, when the glass part broke they sent me a new one , good customer service
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Excellent customer service!
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Excellent service & excellent product
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Amazing customer service
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This is a quality french press with great customer service
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Very fast and great customer service.
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Great customer service too
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I cannot say enough about the excellent customer service Upper Echelon Products offer their customers
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I have update to 3 stars because of the excellent customer service.
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Amazing customer service, they went above and beyond to fix an issue with an uneven base of the product
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That's amazing service
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Great price and service
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Well, there was an accident, and it did break - and the service behind this product was phenomenal
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Love this product and love the customer service as well!!
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Finding good customer service is so hard these days
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I would recommend this product to anybody who enjoys good service and a brilliant cup of coffee.
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Outstanding customer service!
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Easy customer service
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Great product and fantastic service
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Good French press coffee maker, outstanding customer service!
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Totally impressed by the quality of the product and the excellent customer service
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Upper Echelon Products has great customer service, I would definitely buy from them again knowing that they truly care about customer satisfaction!
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I am grateful for the exceptional service that I received from the
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Great customer service
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Great product and excellent customer service.
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Excellent product and amazing customer service
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These are the companies to support with their fabulous customer service!
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It was the easiest and most pleasant customer service I've ever had for a product I bought online
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I'd recommend a fully metal french press, or at least from a company that has better customer service
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Great product, phenomenal customer service.
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Truly excellent service
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It came quickly and the seller seems genuine in their want to provide the customer great service and a nice product
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Excellent customer service, highly recommended.
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Great looking, easy to use, makes good coffee, excellent customer service.
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Hands down one of the best customer service teams I’ve worked with in a while
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However, Echelon has terrific customer service; they always responded quickly and has replaced the french press twice for me at no additional charge.
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I will strongly recommend not only this product, but everything the seller is selling just for the excellent customer service
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Excellent Customer Service excellent product.
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Great customer service!
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Keep up the excellent work & customer service.
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Amazing press but even more amazing the costumer service
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Also very good customer service
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This is outstanding customer service
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Amazing customer service this is an amazing company.
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AMAZING CUSTOMER SERVICE
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great product works well awesome customer service .
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Thanks for the great product and awesome customer service!
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VERY responsive customer service.
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Great service.
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Excellent product and excellent service
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Excellent service!
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Great customer service as well!
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Rebecca has excellent customer service
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Quick, efficient service
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Also very fast shipping and great customer service!
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I would give them shot, if only for the awesome customer service if something goes wrong!
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The very best service.
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I am hoping the excellent customer service
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The first one that I was sent squeaked while pressing, but the company has great customer service and sent me a new one
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Plus it has lifetime guarantee and good customer service
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Fantastic customer service.
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Then add the lifetime warranty and unmatched customer service of the seller, Upper Echelon
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Works great and amazing customer service!!!
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Excellent communication and great service
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Excellent product, excellent service
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I'm writing though because of the phenomenal customer service.
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Great product and great customer service from the merchant.
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Thank you again for your superior customer service!
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I was grateful for their wonderful customer service!
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Awesome customer service!
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Excellent service and delivered quickly also
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Also, this company has the best customer service I’ve encountered
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Easy to use, affordable, excellent customer service, and looks great
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Personal service is great.
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Great customer service too!!
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Great service
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Fabulous product coupled with excellent, prompt service
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Great customer service because they sent another out immediately and didn’t require shipping the other back
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Excellent product and excellent customer service
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Great customer service.
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Great service, arrived on time
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so I know good service when I see it
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Well worth the $$s.
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I like coffee and it’s v easy to make it
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Good product, but not as durable as I obviously need.
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There is an awful lot of filtering stuff going on, but the coffee produced is, nonetheless, still just as muddy as I like french press coffee to be
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I can’t be bothered to send back, just pour our crooked!I like a French press but they aren’t easy to clean, grounds always stay behind
