People are shocked when they find out it's a Garmin.

Multiple people on the garmin support forums have complained, and a number of sent it back

I had a samsung gear S before this watch, and I hated the touch screen and all the people who stopped me and wanted to know what my watch was.

I've seen in other reviews that people have had problems with the screen scatching easily and that in itself almost made me not buy it, but I've had mine for 4 months and wear it daily and it hasn't scratched once

So many people complain about

If I had to hazard a guess, I'd bet that some senior executive whose bonus depended on an unrealistic release date he or she promised without consulting the technical people, forced this watch to be released before it was really ready

Go check the garmin support forums, but more and more people are having issues.

People also have reported that it loses GPS track under trees - they have much older devices that have no problem with this.