How is this not considered false advertising?

Works as advertised

OPEN-VPN didn't worked as advertised and the write up says it

Works as advertised.

Once I figured it out, it works as advertised, but it took me at least 2 hours of trial and error and web searches

It works as advertised

It works as it should.

Works exactly as I was hoping it would

Also, I REALLY wanted to like this product, so I purchased a second one in hopes the first one was just DOA; same issue unfortunately -- wouldn't connect out of the box, had to connect via ethernet, tried to log in directly, and would not work as it did not recognize their own default password even after hard-resetting