had to press the reset button that broke immediately, had to use the unsecured wifi at the hotel, beating the entire purpose of buying this device.

Even tried hard-resetting and "goodlife" still did not work

Also, I REALLY wanted to like this product, so I purchased a second one in hopes the first one was just DOA; same issue unfortunately -- wouldn't connect out of the box, had to connect via ethernet, tried to log in directly, and would not work as it did not recognize their own default password even after hard-resetting