sluggish response from physical and soft remote.

I would say this is a damn TV, slow response to voice command, poor recognition compare to google home.

I had Amazon support reach out to them on my behalf, because I couldn't find a way myself to contact them, and this is their response: "Unfortunately, the 30 days warranty from our company has expired

Very very very slow response from remote control.

My response: "I understand that I missed the deadline