If you buy it, and it doesn't work, don't waste your time with HP support or HP replacement, just return it to Amazon.

When I talked with HP Support they said the message meant there was a previous paper jam when printing...on my "brand new" printer.

Seems like a nice printer but does not work properly, HP Support is horrible, takes forever to get someone on the line for them to not being able to resolve the problem, they either drop the call (because they said they call back if call is dropped NOT TRUE) or transfer you to someone overseas that do not understand your

Not to mention hp support is worthless unless you pay

I also added it to the HP Support Assistant on one computer

HP support was unable to solve the problem - told me it was a problem with my computer and my internet connection

HP support is a joke

I was a "good consumer" and contacted HP support instead of Amazon

HP support is a joke

HP support was unable to solve the problem - told me it was a problem with my computer and my internet connection

So now it's on to spending at least 20 minutes on the phone with HP support with someone who does not speak clear english.

I called HP support and tried all their troubleshooting methods

I spent a LOT of time on the phone with HP support who needed a lot more assertion to help me than I felt should be needed.

Seems like a nice printer but does not work properly, HP Support is horrible, takes forever to get someone on the line for them to not being able to resolve the problem, they either drop the call (because they said they call back if call is dropped NOT TRUE) or transfer you to someone overseas that do not understand your

Not to mention hp support is worthless unless you pay

Spent over 2.5hrs going through trouble shooting steps with HP support to find out in the end the printer was defective out the box